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Customer Service
Customer Service Guides & Applications For your convenience we offer our Customer Service Guide and Application for New Service in a downloadable format. The Customer Service Guide outlines procedures and rules that apply to service, billing procedures, how to read your meter and discontinuing of service. The application for gas service is also part of the form. One application Building, remodeling, or converting? Please contact us at the local office. EFT Bank Draft-Pre-Authorized Payment Plan In today’s busy world, any service that is provided that can save you time is certainly a plus. EFT (Electronic Fund Transfer) allows your funds to be transferred electronically to pay your natural gas bills. Your bank account will be debited for the bill and you still receive a statement that shows the exact amount your account was debited and when for easy recording in your check register. No stamps no check writing, and no worry, what could be better than that? Energy Averaging Plan In order to get started on the Energy Averaging Plan, you must have a zero balance and send in a completed enrollment form. September and October are the sign-up months. So remember if you are not on the plan you can do so in the spring of every year so your next winter will be as comfortable and worry free as our Energy Averaging Customers this winter. For your convenience we have now added our customer service applications and forms in an easy downloadable format that you can access and use. One more reason why Wyoming Gas believes that excellent customer service goes a long way. Downloads |
